You are here

Privacy Policy

The information we collect and how we use it

We need to know your name and email address. We gather this information to allow us to contact you with updates from Kraken Design and to help process your orders more efficiently. The information is then used by us to improve the effectiveness of our services, and to increase the speed with which orders are processed. We may also use aggregate information and statistics for the purposes of monitoring how our web site is used in order to help us improve our service. This information is shared with our partners and vendors only on an as-needed basis. Some personally identifiable information that you provide to must necessarily be disclosed outside of Kraken Design in order for us to provide our services to you. For example, to ship an order we must disclose the shipping information required by the carrier

Information from Email

If you identify yourself by sending an e-mail containing personal information: You may volunteer to provide us personally-identifying information—for example, your mailing address—in an electronic mail message. Before you do so, you should know that the material you submit may be seen by various people. We may enter the information into a database, and we may share it with government agencies. Also, e-mail is not necessarily secure against interception. Information collected in this manner may be used for responding to requests for information as well as other authorized purposes. 

Protecting your information

We have put in place various security procedures to safeguard personal information. We do not store your financial information.

Your consent

By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page so as to keep you constantly informed about the information we collect and how we use it. 

Contacting us

Comments and feedback are always welcome. Please contact info@krakendesign.net